Change Healthcare Practice Impact Survey
ASA seeks to better understand the impact the February 21 Change Healthcare Cybersecurity Event had on your anesthesiology practice or group. Please complete this five-minute survey. Note that Question #7 allows you significant space to share a description of the event on your practice or group.
1. Was your practice or group impacted by the February 21 Change Healthcare Cybersecurity Event and/or subsequent system outages?
Yes
No
I don't know
2. How would you quantify the financial impact the Change Healthcare cybersecurity event has had on your anesthesiology practice or group? (Choose all that apply)
Our revenue has dropped by more than 75% of normal operations.
Our revenue has dropped between 50 and 75% of normal operations.
Our revenue has dropped by less than 50% of normal operations.
We incurred costs associated with switching vendors.
We incurred costs by taking out loans to cover immediate financial needs and/or payroll.
We did not experience any appreciable change or disruption.
We expect that our cybersecurity and/or other technology-related insurance costs to increase.
Other
3. In what ways has your practice or group been impacted by the Change Healthcare Cybersecurity Event? (Choose all that apply)
Could not submit claims.
Could not pay our staff.
Delayed and/or cancelled cases.
Have not received payments on time.
Other
4. What actions did you have to take as a result of the Change Healthcare Cybersecurity Event? (Choose all that apply)
I/we applied for a loan from Change Healthcare.
I/we are receiving an advanced payment from Medicare.
I/we are receiving an advanced payment from a private payer(s)
I/we considered insurance options related to cybersecurity events.
I/we consulted with legal counsel on our liability or risk related to HIPAA and other regulations related to patient information exposure.
I/we have contacted our Congressperson or other federal or state legislator.
I/we switched clearinghouses, billing companies, or technology vendors.
I/we took out a loan or line of credit to cover immediate expenses, including payroll.
Other
5. What are you most concerned about? (Choose all that apply)
Assessing our legal liability related to Change Healthcare's cybersecurity event.
Having our claims rejected once we are able to submit claims again.
Inadequate communication from Change Healthcare.
Paying staff and meeting other financial liabilities
Protecting my practice or group from our own cybersecurity event.
Restarting the claims submission process.
Other
6. What policy solutions would be most meaningful to your practice? (Choose all that apply)
Ensure appropriate payments from Medicare on advanced payments.
Ensure Congress holds hearings and/or supports a full investigation into this cybersecurity event.
Make cybersecurity insurance more affordable and useful.
Receive advanced payments from private payers.
To avoid claims being rejected in the future, extend the deadline for submitting claims to a full year.
Other
7. Please describe any other disruptions and/or impact your practice or group faced or are currently facing at this time.
8. What is your role within your anesthesiology practice or group? (Choose all that apply)
Group CEO, Department Chair, or Other Executive Leader
Anesthesiologist
Administrative, Billing, or Coding Staff
Anesthesiologist responsible for revenue management
Other
9. What is the size of your anesthesiology practice or group (MDs, CRNAs, and CAAs)?
1-9
10-19
20-49
50-200
201-499
500 or more
10. In what state is your anesthesiology practice or group located?
11. May ASA use your survey responses in our advocacy before Congress, federal regulators, and other related stakeholders?
Yes
Yes, but contact me first (Please complete your contact information)
No
12. Name (Optional)
First Name
Last Name
13. E-mail address (Optional)
example@example.com
Submit
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